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An enterprise-grade platform for creating, securing, managing, sharing, monetizing, and analyzing custom APIs located on-premises and on the cloud.

Empowering Seamless API Integration with Enterprise-Grade Flexibility

Allied Bank utilized Arcana’s expertise to expedite crucial IT projects and modernize their infrastructure. This strategic partnership allowed the bank to overcome resource constraints, swiftly implement new technologies, and improve customer-facing applications, leading to faster time-to-market for new features and services.

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About Allied Bank

Pakistan’s first mobile banking platform launched in 2009, is the only GSMA mobile money certified service in the country. Initially launched as a money transfer service, easypaisa empowers underserved masses by bringing convenience and freedom to their lives, and has today become the category name for money transfers, synonymous with convenience and reliability.

7.3+ million app users

204.4K+ total agents network

2383 avg transaction value

45+ million customers

Accelerating IT Modernization

To maintain its competitive edge, the bank recognized the need to modernize its IT infrastructure and services. However, the internal IT team was already occupied with ongoing projects and daily operational tasks. The bank needed to scale up its IT capabilities swiftly to implement new technologies and improve customer-facing applications. This prompted the bank to seek external assistance to bridge the skill and resource gap. The bank was able to expedite the implementation of crucial IT projects that had been previously delayed due to resource constraints. This led to faster time-to-market for new features and services.

Challenges​

The internal IT team was fully occupied with ongoing projects and daily tasks, limiting their ability to take on additional responsibilities.

The bank needed to quickly scale up IT capabilities to implement new technologies and enhance customer-facing applications.

A gap in skills and resources existed that the internal IT team couldn't bridge on their own, necessitating external assistance.

Solution​

Arcana Info conducted a comprehensive assessment of the bank's IT requirements and challenges. Arcana proposed a strategic and efficient approach, which involves providing specialized IT professionals to augment the bank's internal IT team. By leveraging Arcana Info's Resource Augmentation Services, the Commercial Retail bank successfully overcame its IT resource limitations, accelerating IT projects and improving customer experiences. The strategic partnership between the bank and Arcana Info demonstrated the effectiveness of staff augmentation in meeting short-term resource needs while enabling knowledge transfer and long-term growth.

Outcomes

Arcana experts helped the bank expedite crucial IT projects, leading to faster time-to-market for new features and services.

The improved mobile banking application, developed with Arcana Info's assistance, offered a smoother, more user-friendly experience, boosting customer satisfaction and engagement.

Collaboration with Arcana Info provided the bank’s IT team with valuable insights, enhancing their skills and knowledge.

Partnership and standard workflows forge success

• Partnering with Arcana Info has been a game-changer for us. Faced with the challenge of modernizing our IT infrastructure while our internal team was already stretched thin, we turned to Arcana Info for their expertise. They quickly assessed our needs and provided specialized professionals who seamlessly integrated with our team. We couldn’t be more pleased with the results of this strategic partnership.

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